Two weeks ago at the beginning of a phone call with a client, I asked the culturally normal conversation opener, “How are you?” To which he replied, as he always does, “Excellent.”
I paused more than just a moment.
“Can I ask you a question?” I said, feeling envious of his consistently “abundant” mood.
“Sure,” was his response.
“Are you always ‘excellent’ – or is that just an automatic response, whether you feel it or not?”
His response back, “Listen, Nancy, every morning when I open my eyes and my feet hit the floor, I’m grateful to have the chance to live another day and improve on yesterday. I live in a great country. I have a great job. And I have a wonderful life and four beautiful children. How could I NOT feel excellent?!”
I’ve thought about this every day since then, and with the new year approaching, what a great outlook to have for 2012.
Thanks, Dear Client. You know who you are.
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